Privacy Policy

At Proiae Watches, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website 

1. Information We Collect

When you visit or interact with our website, we may collect the following types of personal data:

• Personal Information: Name, email address, phone number, billing and shipping address when you make a purchase.
• Payment Information: We do not store credit/debit card details. Payments are securely processed through third-party payment providers.
• Account Information: If you create an account, we store your login details and purchase history.
• Communication Data: When you contact us via email, chat, or forms, we may keep records of our interactions.
• Technical Data: IP address, browser type, device information, and cookies to improve website performance.

2. How We Use Your Information

We use the collected data to:

• Process and fulfil orders, including shipping and customer support.
• Improve your shopping experience by personalizing product recommendations.
• Respond to inquiries and provide customer service.
• Send promotional offers, newsletters, or updates (you can opt-out anytime).
• Detect and prevent fraud or security breaches.
• Comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Payment processors, shipping carriers, and customer support platforms to fulfil orders and services.
• Legal Authorities: If required by law or to protect our rights.
• Marketing Partners: With your consent, we may share limited data with advertising platforms (e.g., Google, Facebook) for targeted promotions.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your experience and analyze site traffic. You can adjust cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure. If you suspect a breach, please contact us immediately.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Request data portability (where applicable).
• Restrict or object to data processing.

To exercise these rights, please email us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. Continued use of our website after changes means you accept the revised policy.